"This is a slap in the face that my child was not important enough, my call for help, my 911 call was not important enough that he had to make a joke about it,"
Yeah, lady. Your child wasn't important enough. Your 911 call wasn't important enough. Nobody's life was in danger. You just can't control your 12-year old. 911 is for reporting criminal and medical emergencies. It's not a lifeline for parenting assistance. What the fuck do you want them to do? Bring your daughter a Bacon Western Cheeseburger to pacify her?