February 22nd, 2004

Enterprise Bridge

The details that make all the difference

It's moments like this that remind you why life is worth living. It's these little things, these small ways in which we affect the lives of the people around us for the better, that make the world a better place, a small quantum at a time. This is our humanity at work. Not staying at home, sticking to our routine, keeping to ourselves. Going out there, physically and virtually... being, speaking, doing.

This is an infrequent case where the feedback you get is obvious. Usually it's much more subtle. A small smile as you walk into a room. Or even smaller, as you see someone do something, or say something that logically follows something you said to them, or did for them, that you suspect must have contributed in some small way.

It's very, very, very rare that a single person can turn the world on its head to improve it. Most people will never, ever have the opportunity. The few that do will probably only have it once. But we all have these small ones, every day, in every moment we pass with others. "Be the change you want to see in the world," it was said. And we can all do that, one detail at a time...